Refund & Cancellation Policy

This policy covers cancellations and refunds for orders placed through VyaparWale QR ordering.

1. Cancellation

Because food is prepared fresh as soon as the shop accepts your order, orders generally cannot be cancelled once accepted by the shop. If you need to cancel, please contact the shop’s counter/staff immediately — before the order is accepted.

2. Refunds

• If your payment was charged but the shop declined the order (e.g. an item is unavailable), the shop will refund the amount to your original payment method.
• UPI refunds are initiated by the shop and typically reflect within 3–7 working days, depending on your bank.
• For any payment issue, keep your UPI reference/transaction ID and contact the shop or us.

3. Wrong or unsatisfactory order

If you received the wrong item or have a quality concern, raise it with the shop staff at the time of service so it can be corrected or refunded as per the shop’s discretion.

4. Contact

For refund help, see the Contact page.